VK
Connected by handYour community stops being a separate tab that somebody on the team has to remember to open.
Messages from your VK community land in the same Rinkoto inbox as website and Telegram chats. The AI answers automatically — from your services, prices and hours — and you can take the conversation over from the web inbox or from personal Telegram at any point. The Rinkoto team sets VK up individually. An honest note on status: the channel is built and tested against test data, but has not yet run on live accounts — for the first customers we connect it by hand and get it production-ready together.
How it works
A customer writes to your community exactly the way they always have — nothing new for them to learn. Rinkoto pulls the thread into the shared inbox, the AI answers from your data, and the conversation lands in one stream next to the website, Telegram, Avito and MAX.
What the AI does in VK
The same AI and the same business data as everywhere else:
- Answers the actual question instead of sending a “we will get back to you” template.
- Works around the clock, so evening messages do not wait until morning.
- Passes the conversation to you with its history when a human is needed.
- Files the thread in the shared inbox, not in a separate VK panel.
How to connect it
Honestly: there is no two-click button yet. VK is in early access and the Rinkoto team sets the channel up with you — message us on Telegram, we will look at your case and connect the community by hand.
What to keep in mind
Because setup is manual, the details are agreed case by case: we first look at what your community is and which questions come up most, so the AI answers them properly from day one. There is no self-service connection in the dashboard right now.
Questions about VK
- Does Rinkoto answer VK messages automatically?
- Yes, the AI answers — from the same business data as on your site: services, prices, turnaround, hours. It is not a set of keyword templates but an answer to the actual question. When the AI reaches the edge of what it knows, or the customer asks for a person, the conversation goes to you.
- How do I connect a VK community?
- Through us: the channel is in early access, so the Rinkoto team connects it individually. Message us on Telegram and we will arrange it. Promising a two-click setup would be dishonest — that button does not exist yet.
- Can I reply to customers myself?
- Yes. The conversation is visible in the web inbox, and you can step in at any moment and continue in your own words, exactly as in the other Rinkoto channels.
- Will I still need to keep a VK tab open?
- Not for messaging — that is the point: conversations arrive in the shared inbox with everything else. For what lives inside the platform itself — posts, comments, community stats — you still go to VK.
Other channels
Bring your channels into one inbox
Tell us where your customers write from — we will suggest what to connect first and help you set it up.