How is MAX different from the other Rinkoto channels?

Essentially it is not: messages arrive in the same inbox, the same AI answers from the same business data, and the owner takes over the same way. The single difference is that connecting it is still manual.

How do I connect MAX?

Message us on Telegram. The channel is in early access and the Rinkoto team handles setup individually — there is no self-service connection in the dashboard at the moment.

Are MAX conversations visible in the shared inbox?

Yes. MAX threads sit in one stream with website, Telegram, VK and Avito chats — that is what a single messenger inbox means.

MAX

Connected by hand

One more messenger, and the same kind of channel as the other four: no separate panel, no separate settings, no separate logic.

MAX works in Rinkoto on the same terms as every other channel: messages arrive in the shared inbox, the AI answers from your business data, and the owner takes the conversation over from the web inbox or personal Telegram. There is no dedicated MAX interface — it is simply another line in the same stream. The Rinkoto team sets the connection up individually. An honest note on status: the channel is built and tested against test data, but has not yet run on live accounts — for the first customers we connect it by hand and get it production-ready together.

How it works

A customer writes to you in MAX, the message lands in the Rinkoto shared inbox and the AI answers from your data. You see the conversation in one stream with the website, Telegram, VK and Avito and step in whenever you judge it necessary. There is no “MAX panel” to learn.

What the AI does in MAX

Exactly what it does elsewhere — the AI has one set of business data for all channels:

Answers questions about services, prices, turnaround and hours.
Works around the clock, weekends included.
Hands the conversation to the owner together with its history.
Files the thread in the same inbox as the other four channels.

How to connect it

MAX is in early access: the Rinkoto team sets the channel up individually. Message us on Telegram — we will talk through how you use the messenger and connect it. There is no self-service button in the dashboard yet.

What to keep in mind

MAX is the youngest channel on our list, so we connect it one customer at a time and watch how it behaves in the field. If your buyers have already moved there, write to us — that is precisely the case this channel was built for.

Questions about MAX

How is MAX different from the other Rinkoto channels?: Essentially it is not: messages arrive in the same inbox, the same AI answers from the same business data, and the owner takes over the same way. The single difference is that connecting it is still manual.
How do I connect MAX?: Message us on Telegram. The channel is in early access and the Rinkoto team handles setup individually — there is no self-service connection in the dashboard at the moment.
Are MAX conversations visible in the shared inbox?: Yes. MAX threads sit in one stream with website, Telegram, VK and Avito chats — that is what a single messenger inbox means.

Other channels

Bring your channels into one inbox

Tell us where your customers write from — we will suggest what to connect first and help you set it up.

Message us on Telegram